{"product_id":"guest-messaging-automation-4","title":"Guest Messaging Automation","description":"\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAnswering every guest question manually wastes time and leads to mistakes. Automated messaging ensures:\u003c\/span\u003e\u003c\/p\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eFaster response times\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eConsistent guest experience\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eLess day-to-day stress for you\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eBy automating 90% of your communication, your business runs even while you sleep.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eYour Goal\u003c\/strong\u003e\u003c\/h3\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eSet up automated, professional guest messaging covering:\u003c\/span\u003e\u003c\/p\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003ePre-check-in\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eStay reminders\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003ePost-checkout reviews\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eHow to Automate Guest Messaging\u003c\/strong\u003e\u003c\/h3\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e1. Choose Your Tool\u003c\/strong\u003e\u003c\/h3\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eRecommended platforms:\u003c\/span\u003e\u003c\/p\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eHospitable\u003c\/strong\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e (most popular)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eHostaway\u003c\/strong\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e (best for multiple platforms)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eGuesty for Hosts\u003c\/strong\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e (user-friendly)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e2. Create Standard Message Templates\u003c\/strong\u003e\u003c\/h3\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eWrite templates for:\u003c\/span\u003e\u003c\/p\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eBooking confirmation\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eCheck-in instructions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eStay reminders (Wi-Fi info, house rules)\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eCheck-out instructions\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eReview request\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eTip:\u003c\/strong\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e Use clear, polite, and professional language.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e3. Set Message Timings\u003c\/strong\u003e\u003c\/h3\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003ePre-arrival: 1–2 days before check-in\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eDuring stay: First morning + mid-stay check-in\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003ePost-stay: Immediately after check-out\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eSchedule these messages to send automatically through your platform.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch3\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e4. Run a Test\u003c\/strong\u003e\u003c\/h3\u003e\u003col\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eSend test messages to yourself\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eEnsure timing and content are correct\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eAdjust for tone and clarity\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli data-list=\"bullet\"\u003e\n\u003cspan class=\"ql-ui\" contenteditable=\"false\"\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003ch2\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003eChecklist \u0026amp; Action Steps\u003c\/strong\u003e\u003c\/h2\u003e\u003cp\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e✅ Chosen messaging platform (Hospitable \/ Hostaway \/ Guesty)\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e \u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e✅ Message templates created and loaded\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e \u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e✅ Automated sequences scheduled\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cspan style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e \u003c\/span\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e✅ System tested and verified live\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong style=\"background-color: transparent; color: rgb(0, 0, 0);\"\u003e⚠️ Skipping automation = wasted hours, slower responses, and lower guest satisfaction.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Airbnb World","offers":[{"title":"Default Title","offer_id":50758465618213,"sku":null,"price":500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0276\/0219\/0407\/files\/course_thumbnails_2F9xrydc9qydmd8a6t2h.jpg?v=1752833367","url":"https:\/\/store-mycommunity-today.myshopify.com\/products\/guest-messaging-automation-4","provider":"Store.myCommunity.Today","version":"1.0","type":"link"}